Code of Conduct & Ethics Policy

Performance Goal C.I.C.
Approved by: Board of Directors
Effective Date: [01/05/2025]
Next Review: [01/05/2026]

1. Purpose

This Code sets out the standards of behaviour expected of all who represent Performance Goal C.I.C. It supports our mission to deliver social impact through ethical performance and integrity.

We expect everyone associated with us to uphold our values of:

  • Integrity – doing the right thing, even when no one is watching.

  • Respect – valuing all people and communities we serve.

  • Accountability – being open, honest, and responsible.

  • Social Purpose – prioritising community benefit and inclusion.

2. Scope

Applies to:

  • All employees, directors, officers, agency staff, volunteers, consultants, and partners.

  • All activities conducted under the name “Performance Goal C.I.C.”

3. Legal & Ethical Compliance

All must:

  • Comply with UK law and regulations (including Modern Slavery Act, Equality Act, Data Protection Act).

  • Uphold the company’s Articles of Association, policies, and procedures.

  • Avoid any actions that could bring the organisation into disrepute.

4. Expected Conduct

a. Integrity & Honesty

  • Be truthful, transparent, and accurate in all dealings.

  • Avoid conflicts of interest; disclose potential conflicts to management.

  • Never accept or offer bribes, kickbacks, or improper benefits.

b. Respect & Inclusion

  • Treat everyone with dignity and respect.

  • Foster equality, diversity and inclusion.

  • No harassment, bullying, or discrimination.

c. Accountability

  • Use resources responsibly and only for legitimate business purposes.

  • Report unethical or illegal activity promptly (see Whistleblowing Policy).

  • Maintain confidentiality of sensitive information.

d. Safeguarding & Duty of Care

  • Ensure the wellbeing of beneficiaries, clients, and staff.

  • Follow safeguarding procedures and report any concerns immediately.

e. Social & Environmental Responsibility

  • Support sustainability and reduce environmental impact.

  • Consider the community impact of decisions and operations.

f. Data Protection & Confidentiality

  • Handle personal and organisational data securely and lawfully (GDPR compliant).

  • Never share confidential information without authorisation.

5. Conflicts of Interest

A conflict arises when personal interests could improperly influence professional duties.

  • Disclose conflicts to management or the Board.

  • Do not participate in decisions where a conflict exists.

6. Gifts & Hospitality

  • Only accept modest gifts/hospitality in line with our Anti-Bribery Policy.

  • Declare all gifts above £50.

  • Never offer or accept anything intended to influence a decision.

7. Breaches of the Code

Violations of this Code may result in disciplinary action up to and including termination or removal from post.

Serious breaches (e.g. fraud, corruption, harassment) may be referred to law enforcement.

8. Reporting Concerns

If you believe this Code has been breached:

  • Speak to your line manager, HR, or designated Whistleblowing Officer.

  • Concerns will be handled confidentially and without retaliation.

9. Training & Awareness

  • All staff and volunteers will receive induction on this Code.

  • Annual refresher training will reinforce standards and updates.

10. Review & Continuous Improvement

This Code will be reviewed annually by the Board and updated as needed.
Feedback from staff, stakeholders, and partners is welcomed to improve practice.